01 — Introduction & Data Controller
This Privacy Policy explains how Mirra LTD (“Mirra”, “we”, “us”, “our”) collects, uses, and shares personal data when you visit this website, enquire about a property, submit an application, use our support resources, or contact us. Mirra LTD is the Data Controller under the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018. This policy applies to website visitors, applicants, residents, and people who contact us.
02 — Personal Data We Collect
We may collect identity and contact data, including your name, email address, phone number, and address; application information, such as property and unit preferences, residency, employment, housing, income, and related information you choose to provide; payment and verification information handled by our payment or verification providers; correspondence and support enquiries; and technical and usage data, such as your IP address, browser type, device information, and how you interact with our website.
03 — How We Use Personal Data
We use personal data to provide information about Mirra and available properties; respond to enquiries; manage applications and assess eligibility; arrange identity, income, and payment verification; administer leases, purchase options, assignments, and related support; communicate with applicants, residents, and contacts; maintain website security and performance; understand and improve our services; and send marketing communications where you have provided the required consent.
04 — Lawful Bases for Processing
We process personal data only where we have a lawful basis under Article 6 of the GDPR. Depending on the context, this may include your consent; taking steps at your request before entering into a contract; performing a lease, purchase-option, application, or support arrangement; complying with legal obligations; and pursuing legitimate interests such as operating, securing, and improving our website and services, provided those interests do not override your rights.
05 — Sharing & International Transfers
We may share personal data with trusted service providers acting on our behalf, including hosting, analytics, communications, payment, and identity or income verification providers; with professional advisers where necessary; and with public authorities where required by law. We do not sell personal data. Where personal data is transferred outside the European Economic Area, we use an appropriate lawful safeguard, such as Standard Contractual Clauses or an adequacy decision.
06 — Retention & Security
We retain personal data only for as long as necessary for the purposes for which it was collected, including managing enquiries and applications, administering contractual and legal obligations, resolving disputes, and meeting legal, accounting, or reporting requirements. We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.
07 — Your Rights Under GDPR
Under the GDPR, you may have rights to access the personal data we hold about you, correct inaccurate or incomplete data, request erasure, restrict or object to processing, receive data in a portable format, and withdraw consent where processing is based on consent. To exercise these rights or ask a privacy question, please contact legal@mirra.ie.
08 — Cookies, Complaints & Contact
Our website uses cookies and similar technologies to support essential functions, understand website usage, and improve your experience. Where required by law, we obtain consent before using non-essential cookies, including analytics or marketing cookies. You can manage cookie preferences through the controls provided on the website or through your browser settings. If you have concerns about how we handle your personal data, please contact us first at legal@mirra.ie. You also have the right to lodge a complaint with the Data Protection Commission in Ireland.